Pausing helps you refrain from making a permanent decision based on a temporary emotion – Justin Bariso. Pause – taking a moment to stop and think before you speak or…
Brevity
If I’d had more time, I would have written you a shorter letter – Mark Twain. Brevity – being concise, precise, succinct – makes communication crisp and effective. As a…
Body language
Albert Mehrabian (psychology professor at UCLA) says when we interact with people, we are perceived by others in three ways: 55 percent visually (our body language) 38 percent vocally (our…
Expressions
Research shows when we express our thoughts as ‘what we want more of’ in place of ‘what we want less of’, they garner more power, positive energy and support –…
3 Caveats
People with high levels of Emotional Intelligence (EI) are known to use these 3 caveats before they say anything, in their conversations: – Does this need to be said? –…
Language
Language and vocabulary that we use makes a difference. A significant one at that. Positive language that I employ results in positive mind-set (inside), leads to positive difference (outside) –…
Receiving Feedback
Receiving and responding to a feedback / feed-forward determines how willing others will be in providing them. Feedbacks / feed-forwards provide critical inputs when received in an open way –…
Communication
‘I know that you believe you understand what you think I said, but I’m not sure you realize that what you heard is not what I meant’ – Robert McCloskey.…
Feedback
Feedback is the breakfast of Champions – Ken Blanchard. Feedback helps. It is nourishing. Also, feedback need not be accumulated (over time) and offered all-at-once! Frequency matters – like breakfast…
Feedback
Feedback – A powerful tool influencing performances. Has the ability to peak the performance, or to spoil it! What we say matters. How we say matters. And when we say…