Leadership

Being Decisive

Leaders are expected to be decisive, even amidst chaos and uncertainties. Leadership calls for making choices and taking decisions swift enough, yet not in haste. Gathering intelligence and information are important, but waiting for 100% lucidity leads to delay, indecision, or an irrelevant decision. Accelerated decision making or 70% rule as Jeff Bezos calls it, […]

Being Decisive Read More »

Org Designs

All organizations are perfectly designed to get the results they get – Anonymous. Scaling-up provides an opportunity to design many things – Where to play, How to play, Values, Business Principles, Org structure, Review systems and the like. The Organisational outcomes depend on the design. How invested am I in getting the designs as appropriate

Org Designs Read More »

Feed-forward

While giving (or receiving) feedback, the emphasis is on the past. It has its benefits, shortcomings. When we practice Feed-forward, the focus shifts to the future – to forward-looking, future-oriented solutions. For example, from providing critical feedback on the way a Customer was handled, to Feed-forward, providing suggestions and encouragement on handling Customers going forward.

Feed-forward Read More »

Building Trust

Trust is an essential part of Leadership presence; A Business Leader wants to be trusted – inside and outside the Organisation. How do I build, enhance my Trustworthiness? A study by Jack Zenger and Joseph Folkman published in HBR found there are 3 key elements to Trust: 1.      Positive relationships 2.      Good judgment / expertise

Building Trust Read More »

Filtering

One of the key aspects of being a Leader is making choices, taking decisions. While at that, filtering Signal from the Noise is extremely important. More important than one may think. Bad decisions are often attributed to lack of enough information while taking the decision. Research shows this is not true. It’s about filtering-out bad

Filtering Read More »

Next 10 years

While working on Business plans and strategies we frequently ask this question – ‘What’s going to change in next 3 years, 5 years, 10 years’, tuning our business strategy accordingly. Jeff Bezos advocated a counter-intuitive approach to this, by asking his team – ‘What’s not going to change in the next 10 years?’, and crafting

Next 10 years Read More »