My best sales person
‘Satisfied Customer is my best sales person’ – said one of my Client CEOs. When’s the last time I thought about a satisfied customer? When’s the last time I engaged with a satisfied customer?
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Choices I make
‘People inspire you, or they drain you – pick them wisely’, says Hans F Hansen. It matters who we choose to spend our time with. It matters who we choose to work with. It matters whom we use as a sounding board. Similarly, we also have an option – to choose, while dealing with people
Brevity
If I’d had more time, I would have written you a shorter letter – Mark Twain. Brevity – being concise, precise, succinct – makes communication crisp and effective. As a leader can I practice brevity, so that people get easily, clearly, what am trying to communicate?
7 days
If I had only 7 days to live, would I do what am doing right now? When I ask this myself, it could leave a significant influence on what we do; and how. Through our life, work, career, relationships, hobbies, bucket lists… What am I about to do?
What to look for
You get what you look for – Anonymous. When I look for opportunities, possibilities – I get them. When I look for Challenges, constraints – I get them. When I look for positives, I get them. When I look for negatives, I get them. I get what I look for.
Being open
People who are right a lot listen a lot, and they change their mind a lot – says Jeff Bezos. It’s about listening. It’s about being open. Being open to changing scenarios, new points of view, new insights, new ideas, conflicts and challenges (with our earlier views) that may come up…
Overcoming fear of criticism
Overcoming criticism is one thing, overcoming the fear of criticism is another. Often, the fear of criticism kills creativity, innovation and new ideas. It’s important therefore to deal with the fear of criticism. In-time. How am I dealing with the fear of criticism?
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One thing!
If you could do only one thing, what would it be? Asks Steve Jobs. True prioritization starts with answering this difficult question. Am I devoting most of my time, attention and energy to that one thing right now? If am not, why?
2 Questions a Leader could ask
Learnt from one of my fellow-Coaches recently about a couple of powerful questions that a leader could ask his team members (on a weekly basis): 1. What support can I provide for you this week? 2. Where do you need me to give you more space? Where am I crowding you? This opens up powerful
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Body language
Albert Mehrabian (psychology professor at UCLA) says when we interact with people, we are perceived by others in three ways: 55 percent visually (our body language) 38 percent vocally (our tone of voice) 7 percent verbally (the spoken words) A massive 93% of perception happens outside of words! Could we use this finding in a