Feed-forward

While giving (or receiving) feedback, the emphasis is on the past. It has its benefits, shortcomings. When we practice Feed-forward, the focus shifts to the future – to forward-looking, future-oriented solutions. For example, from providing critical feedback on the way a Customer was handled, to Feed-forward, providing suggestions and encouragement on handling Customers going forward. […]

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Building Trust

Trust is an essential part of Leadership presence; A Business Leader wants to be trusted – inside and outside the Organisation. How do I build, enhance my Trustworthiness? A study by Jack Zenger and Joseph Folkman published in HBR found there are 3 key elements to Trust: 1.      Positive relationships 2.      Good judgment / expertise

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Scaling-up successfully

Research shows only 4% businesses scale-up successfully. The research attributes 3 reasons that account for 73% of business failures: Product – Market mismatch Lack of appropriate Marketing, Communication Inappropriate Business Models Is it possible to Scale-up successfully? The answer is Yes – by doing what only 4% of business owners are doing! #ceo #scaleup #leadership

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Filtering

One of the key aspects of being a Leader is making choices, taking decisions. While at that, filtering Signal from the Noise is extremely important. More important than one may think. Bad decisions are often attributed to lack of enough information while taking the decision. Research shows this is not true. It’s about filtering-out bad

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Next 10 years

While working on Business plans and strategies we frequently ask this question – ‘What’s going to change in next 3 years, 5 years, 10 years’, tuning our business strategy accordingly. Jeff Bezos advocated a counter-intuitive approach to this, by asking his team – ‘What’s not going to change in the next 10 years?’, and crafting

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